Radar aims to offer unrivalled services to clients through its newly launched courier division
When Radar Group Limited opened its door to operations in Kenya in 1998, no one ever thought it would become one of the leading security companies in the region.
With its headquarters in Nairobi Kenya along Argwing Kodhek road, the company has grown in leaps and bounds to have a countrywide footprint with thousands of workforce, servicing hundreds of clients within and outside the country. Radar now operates a group of companies under its name including Radar Security, Radar Alarms, Radar Systems and the newly formed Radar Courier.
“The prevalent cases of insecurity and terrorism have led to increased need of reliable and trusted security providers in the region. We are happy to be the leading provider of qualified security personnel and related services,” comments Solomon during an interview with Edge Magazine in his office.
The demand for VIP close protection, intruder alarm systems and sniffer dogs has also gone up exponentially. “When we introduced these services, we were only dealing with a handful of companies. Right now the demand is high and security services are fully utilized and we expect the demand to grow.”
“If you are keen, you will note there is an increased presence of security personnel in towns, schools and even malls. Business owners want to ensure that their clients feel safe when visiting their premises.”
The company has been exploring various avenues for growth. The onset of e-commerce and online shopping as well as demands for a well-trusted and reliable courier firm by individuals and businesses has led to increased opportunities in the market. Such informed Radar’s launch of the courier division.
“It is not just good for the industry but it also complements our operations as a group,” says Solomon adding that: “Our relationship with clients is important hence we offer a one stop solutions and best laid out services for them.”
Radar Courier is a leading regional provider of one stop shop for logistics solutions with a national and global reach.
“Whether you are a small business operating out of a single location or a multinational with a massisve footprint and require fast, secure and timely logistics solutions, we at Radar Courier have the resources, people and expertise to help manage and grow your business,” says Magaret Njenga, the head of Radar Courier Limited.
The firm provides services that are fully customizable to any enterpise−complete with industry experts and technology. “We have a big transportation fleet and a robust warehouse support structure,” she says adding that: “Our services are tailor made and customer centric. Thus, we give our customers the best services and experience that is unrivalled in the industry. We take time to understand their needs and address them effectively,” offers Margaret.
Technology continues to reshape the retail world, argues Margaret. “As more consumers click to buy from e-commerce platforms, they want faster delivery and keep track of their shipment,” she says. It is in this spirit that the company invested in innovative tracking system which enables one to keep track of their shipment at the touch of a button regardless of where one is. The automatic proof of delivery notification to a client further cements the company as an authority in its line of business.
“We strive for quality in everything we do. Whether it is a speedy delivery or overnight shipment, we are trusted to meet ones’ needs.” One can also keep track and progress of a shipment, and in case of a delay or any other upheaval, one is notified and the firm makes sure it is resolved in time.
Products and service
The courier offers professional services at very competitive rates. Its scope of services include:
- Radar Rush Service
- Radar Same day, and overnight services
- International documents and parcel deliveries
- Packaging and Removals
- Warehousing services
Radar Online shops Partners
The firm offers tailor made services specific to the needs of online shops allowing them to focus on their core business.
Radar Local Cold chain supply
This is uninterrupted series of storage and distribution activities which maintain a given temperature range, serving to guarantee longer shelf life of a product such as fresh agricultural produce, sea food, frozen food, photographic films, chemicals and pharmaceutical drugs , vaccines and serum among others.
Customs brokerage and excise clearing services
Radar has an experienced and qualified team which assists importers and exporters in custom clearance. Its strong relationship with the Kenyan custom department ensures this is done in a timely manner.
Air freight / Sea Freight
“When courier or Express Cargo is not a viable option, Airfreight and sea freight is the best alternative. We contract through a network of strategically placed agents in Kenya and various parts of the world, who are able to offer our clients the most competitive Freight rates. We also offer reliable airline options which can move your airfreight from ex-works up to the final destination anywhere in the world,” says Margaret.
The company has partnered with well-estbablished courier and logisticts services providers both locally and internationally. Through its network it has access to over 200 destinations loccally and over 3000 globally.